📣 Marketing & Promotions
Promo codes, affiliates, and waitlists to boost sales.
1 Promo Codes & Discounts
Offer discounts, early access, or unlock hidden tickets using promo codes.
Discount types
- Percentage off — e.g. 15% off ticket price
- Fixed amount off — e.g. KES 200 off
- No discount, access only — reveals a hidden ticket without changing price
- From the Tickets tab, go to Promo Codes.
- Create a code, set its discount type and value.
- Optionally limit total uses, set an expiry date, and restrict it to specific ticket types.
2 Affiliates
Track ticket sales generated by promoters, influencers, or partners using unique affiliate codes — useful for paying out commission or simply seeing who's driving the most sales.
- From Marketing → Affiliates, create a new affiliate with a name and unique code.
- Share their tracked link — every sale through it is attributed to them automatically.
- View sales performance per affiliate from the Affiliates report.
Placeholder
Commission payout to affiliates (e.g. automatic M-Pesa disbursement vs. manual) is a business process decision — document your actual payout workflow here once finalized.
3 Waitlists
When a ticket sells out, let interested buyers join a waitlist instead of losing the sale entirely.
- Enable Waitlist on a ticket from the ticket settings.
- When the ticket sells out, buyers see a "Join Waitlist" option instead of "Sold Out".
- As spots free up (e.g. from a cancellation), VibePass can automatically offer the spot to the next person in line, with a time-limited window to complete purchase.
Manage and manually process your waitlist anytime from the event's Waitlist page.