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โœ‰๏ธ Communication

Send messages and customize automated emails.

1 Sending Messages

Email all attendees, or a filtered subset, directly from VibePass — no need to export lists into a separate email tool.

  1. From your event, go to Messages → New Message.
  2. Choose your audience: all attendees, holders of a specific ticket type, or all order owners.
  3. Write your subject and message, optionally send a test to yourself first.
  4. Send immediately or schedule for later.
Fair use Only event-related messages should be sent through this tool. Promotional or unrelated marketing emails may lead to account restrictions to protect deliverability for all organizers.

2 Email Templates

Customize the automated emails VibePass sends on your behalf — order confirmations, ticket delivery, and reminders.

  • Edit templates at the organizer level (applies to all your events) or per-event (overrides the organizer default)
  • Use placeholder variables like attendee name, event title, and ticket type to personalize content automatically
  • Preview with sample data before saving